Our Services
At Matabi IT, we believe that technology should be a catalyst for your business growth.
Our services are designed around a singular goal: to take the complexity out of running your business.
Strategic Growth
We don’t just maintain your tech; we optimize it for your bottom line. We ensure connectivity and infrastructure, aligned with the growing market.
Proactive Protection
Don’t wait for things to break. With advanced proactive monitoring and advanced backups, we identify and resolve vulnerabilities ASAP.
Rapid Support & Solutions
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Minimize downtime with fast on-site and remote technical support. We handle the technicalities so you can focus on your business.
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Our Managed Services
At Matabi-IT, we are expanding our core services to provide even more robust, hands-on infrastructure and support.
Get fast, reliable technical assistance right when you need it. Our remote support team quickly troubleshoots and resolves day-to-day desktop and user issues to keep your business moving without disruption.
From complex virtualization and clustering setups to routine maintenance, we install and manage robust server environments. We ensure your core business infrastructure remains powerful, stable, and secure.
We design, build, and maintain high-performing network infrastructures tailored to your workplace. Through expert fault-finding and optimization, we eliminate connectivity bottlenecks so your team stays seamlessly connected.
Take the complexity out of the cloud with fully managed domain, website, and email hosting services. We handle the digital logistics so your business can leverage the flexibility and efficiency of modern cloud environments.
Equip your team with top-tier hardware from leading brands like Dell, HP, and Lenovo, available through direct procurement or flexible rentals. We also manage your Microsoft software licenses to keep your operations fully compliant and up to date.
Protect your business from evolving cyber threats with proactive security measures. We deploy advanced defenses and endpoint security to safeguard your network, devices, and sensitive corporate data.
Enhance your physical workplace security with professional surveillance installations. Our custom CCTV setups provide reliable monitoring and peace of mind, protecting your physical assets around the clock.
Secure your critical business information against accidental loss, hardware failure, or cyberattacks. Our fully managed off-site backup solutions ensure your data is continuously duplicated and safely stored in the cloud.
Data protection is only as good as its recovery path. We don’t just back up your files; we routinely test restoration procedures to guarantee your business can bounce back instantly if the unexpected happens.
Enjoy guaranteed peace of mind with structured maintenance agreements tailored to your operational needs. Our Service Level Agreements (SLAs) commit to clear, measurable response times, giving you predictable and accountable IT support.
Expanded Services
Core Services
▸Desktop/laptop support
▸Server Management
▸Network Monitoring
▸Cloud Management
▸Licensing Management
▸Helpdesk Support
Security
▸Antivirus or EDR
▸Patch Management
▸Firewall
▸Email Security
▸Access Control
▸POPIA Compliance Support
Backup & Disaster Recovery
▸Cloud/offline backups
▸Backup monitoring
▸RPO (Recovery Point Objective) & ▸RTO (Recovery Time Objective) defined
▸Recovery testing
Operational Excellence
▸SLA with Measurable Response ▸Times
▸Quarterly Reviews
▸Transparent Reporting
▸Asset Management
▸Lifecycle Planning
Business Considerations
▸Pricing Transparency
▸Clear Inclusions/Exclusions
▸Exit Plan
▸Scalability
▸Modularity
In our field
At Matabi-IT, we are expanding our core services to provide even more robust, hands-on infrastructure support and network modernization. We focus on delivering reliable, high-performance IT consultancy and managed services tailored to keep your operations running seamlessly.